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Frequently Asked Questions
Who is Woof The Label?
Woof The Label is a modern Danish pet brand founded by Sophia, built from her passion for dogs and the joy they bring into our lives. We design high-quality harness and collar sets in matching colors, making it simple for you and your best friend to head out in style. Our mission is to combine quality, comfort, and design while building a community for dog lovers.
How can I contact customer support?
You can reach us anytime at info@woofthelabel.com
. We aim to reply within 24 hours.
Where are your products made?
All our products are designed in Denmark and carefully produced with trusted partners to ensure durability, comfort, and modern style for your dog.
Are your products safe for dogs with sensitive skin?
Yes. Our harnesses and collars are made from soft, durable, and easy-to-clean materials that are gentle on the skin and fur, even for sensitive dogs.
What sizes are available?
We offer a wide range of sizes to fit small, medium, and large breeds. Please refer to our size guide before purchasing to ensure the perfect fit.
Are the harness and collar sets adjustable?
Yes. All harnesses and collars are fully adjustable to provide maximum comfort and flexibility for different dog sizes and temperaments.
How do I clean Woof The Label products?
Simply wipe down with a damp cloth or rinse under lukewarm water. Our materials are water-resistant and quick-drying, making them easy to maintain.
How long does delivery take?
For UAE customers, shipping takes 1–3 business days. All orders are packed and shipped locally for fast delivery.
Do you ship internationally?
Currently, we focus on the UAE and GCC region. If you live outside this area and would like to order, please contact us directly at info@woofthelabel.com
How do I place an order?
Simply browse our website, select your preferred set, add it to your cart, and proceed to checkout.
What payment methods do you accept?
We accept major credit/debit cards and secure online payment options.
What is your return policy?
We offer a 14-day return window. If you are not satisfied, please contact us and we will arrange an exchange or refund.
How do I initiate a return/exchange?
Send us an email at info@woofthelabel.com
with your order number and reason for return. We’ll guide you through the process.
Can I find Woof The Label in physical stores?
At the moment, Woof The Label is available exclusively online. This allows us to maintain fair prices and a direct connection with our customers.
Do you offer discounts or promotions?
Yes! Sign up for our newsletter or follow us on Instagram to be the first to hear about exclusive promotions and limited-time offers.
Why choose Woof The Label?
We believe your dog deserves comfort, safety, and style. That’s why our products are not only practical but also designed to make your everyday adventures together more enjoyable. Our matching sets let you and your pup step out with confidence and ease.
